How We Perform

Ever wondered how we compare with other housing associations operating in the area?

The Tenant Services Authority (TSA) provides a find and compare facility. All you need to do is put in your postcode to see how we compare and perform in the following areas:

• Number of homes in an area;
• Rents;
• Resident satisfaction with the overall service;
• Resident satisfaction with involvement opportunities;
• Tenant satisfaction with repairs and maintenance;

You will also find a link to the most recent regulatory judgment.

Alternatively, view the performance comparison (pdf). In summary this shows we ranked:

• First in satisfaction with repairs and maintenance service;
• First in satisfaction with involvement and decision-making opportunities;
• Second in overall satisfaction.

For more information about how we perform and compare with others, please contact us.