Mutual Exchange
If you hold an Assured tenancy you can register for a
Mutual Exchange. This is when you exchange your home
with another CHP tenant, another housing association
tenant, or council tenant. Please note – all households
participating in an exchange must hold an Assured or
Secure tenancy.
Pursuing a Mutual Exchange will not affect an application to transfer and it will increase your chances of moving. Exchanges can be a faster way of finding a
new home than applying for a transfer, especially if
your transfer application is assessed as having a
low priority.
To help you find a suitable household to exchange with,
we subscribe to two web-based mutual exchange forums
– Home Swapper and House Exchange.
If you do not have access to the internet or would like
assistance you can contact our Customer Service Centre
on 0845 155 3000 or visit our office in Chelmsford town
centre: Atholl House, 65A Duke Street, CM1 1LW.
For more information, see our Mutual Exchange leaflet, or contact us.
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