Energy Advice

We are committed to improving the energy efficiency of our housing stock. Making homes more energy efficient means:

less impact on the environment
reduced fuel bills
more comfortable living conditions

Our Affordable Warmth and Energy Efficiency Strategy sets out our aims and action plan.

Energy efficiency advice

We have a dedicated Energy Officer giving energy efficiency advice to our customers. If you are a CHP resident and would like energy advice or guidance, please see the Energy Officer's contact details at the bottom of the page. For all other enquiries please contact the Energy Saving Trust advice centre on (0800) 512012 or visit the energy saving trust web site.

Your energy suppliers

Competition in the energy market means that several companies can supply gas and electricity to your home. By shopping around you a cheaper supplier may be found.

To find out who supplies your gas, call Transco on: 0870 608 1524

To find out who supplies your electricity, call EDF Energy on: 0870 196 3082 or visit: edfenergy.com

Further information on changing your energy supplier(s)

Insulation

Good insulation means less heat is lost through the walls, roof and windows of a property. If you have any concerns about the insulation in your home, please contact the Energy Officer.

Condensation

Our advice on controlling condensation in your home leaflet explains the causes of condensation and what you can do to prevent it.

The following leaflets give advice on using the main types of heating systems in CHP properties.

Solid fuel systems

We have replaced the majority of solid fuel systems. If you still have a solid fuel system, and would like it replaced please contact the Energy Officer.