Your Rent Statement

Your rent statement shows a weekly list of charges and payments and the resulting balance over a 3-month period. All charges or payments made within each week are added together to show a total in each column.

Rent Debit: This is the total of basic rent and any other charges payable for your home and may include garage rent, service charges, insurance premiums, etc.

Rent Adj(ustment): If a change has been made to your rent charges during the past 3 months, e.g. you have rented a garage from us, the backdated amounts will be shown as a total in this column.

Payment Received: The payments you make to your account will show on the week we received them. If you pay at a Post Office you should make sure that you make the payment in good time as it may take several days to reach us, and your account may go into arrears. If you receive Housing Benefit and it is paid directly to us the amount you receive will be shown in this column.

Other Adjustments: Any money transferred to or from another of your accounts, e.g. a former tenant or court costs account, will show in this column.

Balance: This column shows a running total of charges and payments. CR is a credit balance, and DR is an arrears balance.