Adapting your home

If we manage your home on behalf of another landlord (for example, Legal and General Affordable Homes) different terms and conditions may apply. Please contact us to find out more.

If you have additional support needs we may be able to help you maintain your independence by adapting your home. 

Adaptations are permanent alterations to your home, enabling you to carry out day-to-day tasks while continuing to live safely and independently. These can range from minor changes, such as fitting grab rails, to major alterations such as fitting a level-access shower.

Minor adaptations

We can provide a large number of minor adaptations in your home within a short timescale (usually 21 days). Minor adaptations include:

  • Grab rails;
  • Additional hand rails for stairs;
  • Removing internal door thresholds;
  • Fitting lever taps to wash basins, sinks and baths;
  • Fitting key safes;
  • Installing or moving door entry phone handsets.

Most minor adaptations are carried out by our trades  and we do not charge for the work. 

For more information, or to request a minor adaptation, please contact us or email enquiries at chp dot org dot uk

Major adaptations

If you require larger, more extensive adaptations, you will need to seek the help of an occupational therapist from social services. They will visit you in your home to assess your needs.

To arrange an assessment please contact Social Care Direct on 0345 6037 630. We will need a written recommendation from them before we can make major adaptations to your home.

We will also need to consider if these recommendations are both reasonable and practicable. We reserve the right to refuse an application. We will not unreasonably refuse an adaptation but there may be times when a transfer to another property is a more suitable option.

Charging points

With electric cars and mobility scooters becoming more prominent, there has been an increase in different types of charging points being installed across Essex for your vehicle.

There are three main EV charging types:

  • Slow (up to 3kW) which is best suited for 6-8 hours overnight;
  • Fast (7-22kW) which can fully recharge some models in 3-4 hours;
  • Rapid AC and DC (43-50kW) which are able to provide an 80% charge in around 30 minutes.

To find out where your nearest charging point is, click here and type in your postcode.