Antisocial behaviour

Everyone has the right to quiet enjoyment of their home. This means neighbours should consider whether their lifestyle may impact on others.  

Good neighbours communicate with one another and are able to resolve their differences peacefully. 

Antisocial behaviour includes everyday incidents, such as overgrown gardens or noise nuisance from music, dogs nuisance and shouting, to more serious acts such as threatening behaviour, harassment, domestic abuse and hate crime.

We take all incidents of antisocial behaviour seriously and will help you to resolve the problem. However, we will expect you to take responsibility to resolve disputes with neighbours and to use available mediation services. Where a breach of tenancy has occured, evidence will be required and proportionate action taken.

If you would like to discuss antisocial behaviour, please contact us on 0300 555 0500 or email antisocialbehaviour@chp.org.uk. All calls and conversations are confidential.

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FAQs - Antisocial Behaviour

Total results: 4
  1. How do I make a complaint about my neighbours pet?

    Residents must have permission to keep a pet and we provide clear guidelines on what is expected of them as a responsible owner. We cannot stop cats roaming/fouling and we ask that you try and resolve any issues with your neighbour in the first instance. Owners that allow their pets to foul communal areas or cause a noise nuisance will be contacted if a complaint is made.

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  2. How do I make a complaint about parking issues?

    We will not usually become involved with complaints about parking issues. If cars are parked on the highway and causing an obstruction they should be reported to Essex Police (who may respond if it's dangerous).

    We will respond when the car is parked on our land and breaching terms of a tenancy agreement (such as being untaxed, un-roadworthy). In this case please contact us to report the vehicle.

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  3. How do I make a complaint of antisocial behaviour against my neighbour?

    Reports of antisocial behaviour can be made by the person experiencing the problem or by a friend or relative (but we need to know they have permission to discuss your situation).

    When neighbours are in dispute we recommend residents speak to their neighbour first, as they may be unaware they are disturbing anyone. If this does not resolve the situation we may recommend mediation to assist with resolving any issues. Breaches of tenancy, that include antisocial behaviour will be taken seriously. We will agree an action plan with you and keep you updated with the progress of our investigation, until the matter is resolved.

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  4. How do I report hate crime, domestic abuse or safeguarding concerns?

    Reports of hate crime and domestic abuse can be made by the person experiencing the problem or by a friend or relative. Should an incident relate to domestic abuse or a hate crime you will be able to discuss your concerns with a trained member of staff.

    Concerns relating to the welfare of an adult or child should be reported to Essex County Council in the first instance or call 999 in an emergency.

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Total results: 4