Everyone has the right to quiet enjoyment of their home. This means neighbours should consider whether their lifestyle may impact on others.
Good neighbours communicate with one another and are able to resolve their differences peacefully.
Anti-social behaviour includes everyday incidents, such as overgrown gardens or noise nuisance from music, dogs nuisance and shouting, to more serious acts such as threatening behaviour or harassment.
We take all incidents of anti-social behaviour seriously and will help you to resolve the problem. However, we will expect you to take responsibility to resolve disputes with neighbours and to use available mediation services. Where a breach of tenancy has occured, evidence will be required and proportionate action taken.
How we deal with antisocial behaviour
In most cases, we will contact you within five working days of your complaint being received.
Our action will depend on the type of issue you are reporting.
- Speak with the person to explain the effect of their behaviour on neighbours;
- Refer cases to an independent mediation service, free of charge;
- Advise and help victims and witnesses on gathering evidence;
- Issue warnings such as Acceptable Behaviour Agreements;
- Refer you to relevant support agencies;
- Provide extra security measures where necessary.