24housing awards 2018 We were finalists in three categories at the 2018 24housing awards being awarded 'Highly commended' in the Customer Services Provider of the Year and Repairs & Maintenance Provider of the Year categories.

LRCTG logo Our apprentice plumber, Sophie Duggan, was awarded 'Best Apprentice' at the London Region Construction Training Group awards 2018.

Women in Housing finalist 2018 We were finalists in the 'Woman of the year', 'Employer of the year' and 'Marketing, Communications and Social media' categories at the Women in Housing awards 2018.

CIPP logo We were finalists in the 'My biggest influencer' category at the Chartered Institute of Payroll Professionals Annual Excellence Awards in 2018.

Housing Heroes Awards logo We were finalists in the 'Development or Maintenance Team of the Year' at the Housing Heroes Awards 2018.

Sunday Times We were ranked 75th on the Sunday Times Best  Non-For-Profit Organisations to Work For 2020

UKHA finalist 2018 logo We were finalists in the renowned UK Housing Awards 2018 for 'Development Programme of the Year (under 12,000)'.


safecontractorWe have been awarded accreditation from Alcumus SafeContractor for achieving excellence in health and safety in the workplace.

Alcumus SafeContractor is a leading accreditation scheme which recognises extremely high standards in health and safety management amongst contractors.

It is used by thousands of organisations in the UK including FTSE 100 companies and has over 20,000 contractor members.

Customer Contact Association logo We have been accredited by the CCA Global Standard which sets out key principles designed to increase the reliability and effectiveness of the customer contact operation. It is created by combining the experience of interested parties, such as customer service directors, regulatory bodies and other appropriate partners.

Disability confident employer We have been certified as a Disability Confident Employer, demonstrating our commitment to providing equal opportunities for disabled people.

Disability Confident Employers are recognised as going the extra mile to make sure disabled people get a fair chance.

Gas safe register logo We are a Gas Safe registered organisation. We are committed to providing the highest possible standard of safe working practices in everything we do.

HACT support standard badge logo We support the development of data standards for UK housing by HACT.


As part of our commitment to providing excellent services to our customers, our repairs and maintenance team has been accredited and named as one of the best Direct Labour Organisations (DLO) in the country by the Housing Quality Network (HQN).

An HQN DLO accreditation mark is a visible sign that our services meet and exceed good practice standards following scrutiny by a reputable and independent organisation.

Tpas member logo We are members of Tpas – England’s leading tenant engagement organisation. Tpas is a not-for-profit organisation that has been representing its members since 1988. It supports and champions tenant involvement and empowerment in social housing across England. Membership is made up of local tenants and landlord organisations, covering over 2.5 million homes. We also have a growing commercial membership of contractors, sub-contractors and affiliates.

Our customers can register for a free online account with Tpas, which gives them access to a range of reports, policy briefings, best practice publications and online forums. For more information visit