Benefits and debt advice

Our friendly and approachable advisors can provide advice and guidance on welfare benefits and signpost you for help with debt problems. This includes checking you are claiming all the benefits you are entitled to, help to fill out forms, advice on benefit changes, and how to budget your payments. If you are having difficulty meeting your payments and would like to discuss your rent and / or welfare benefits, contact us on 0300 555 0500 or email: imt@chp.org.uk

FAQs - Welfare and benefits

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  1. How do I claim Universal Credit?

    Please visit the Benefits and debt advice section

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  2. I am getting Universal Credit under the non-digital service. What happens to my claim now that my area has the digital service?

    When you are notified by the DWP, you will need to set up your claim on the digital service. There will be a strict deadline by which you must do this. If you miss the deadline your Universal Credit claim will be suspended. If you need assistance or advice about this, speak to your Work Coach as soon as possible or contact us on 0300 555 0500.

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  3. I receive Housing Benefit. What do I do about rent increase?

    Please take your rent increase letter to your Local Authority Housing benefit department. We will also let the Housing Benefits department know of any changes.

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  4. I receive Universal Credit. What do I do about rent increases?

    You will need to notify Universal Credits of any changes to your rent.

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Total results: 4