The safety and wellbeing of our customers and our team is our number one priority at this time. We are putting enhanced health and hygiene measures in place in line with Public Health England guidelines.
With this in mind, we are postponing all non-essential repairs to our homes, and will not be taking any new bookings for non-essential repairs for the time being.
If you have already booked a non-essential repair we will be in touch if this needs to be postponed. We will let you know when this can be re-booked.
If you have any queries, or need to request an emergency repair, please phone our Service Centre on 0300 555 0500.
Thanks for your patience and understanding at this time.