Do you carry out quality checks on repairs?
We will select (at random) a number of properties to visit both during and after the work to make sure it has been completed to the required standard. If it has not, we will instruct whoever carried out the work to put it right within a reasonable timescale.
Your opinion helps us make improvements to our services and we will ask you to complete a questionnaire on how the work was carried out.
- Repairs and alterations