We strongly advise you to take out home contents insurance to cover theft or damage to your personal belongings, carpets, furniture and other household contents including redecoration after a claim. We are not responsible for the contents of your home.

Contents insurance gives you the peace of mind that you will not have to find the money to replace your personal possessions if they are damaged or stolen.

We work with Crystal Insurance to provide insurance at reasonable rates. They can provide standard cover, which insures you against fire, theft, vandalism and water damage for your furniture, TV, clothing, carpets and electrical goods. Cover for accidental damage and bicycles are also available.

To arrange cover call Crystal Insurance on 0345 450 7286 or email crystal at advising that you are a CHP resident.



As a leaseholder, you are not obliged to arrange buildings insurance. We will arrange this and recover the cost through your annual service charge bill. However, we strongly advise you take out your own contents insurance.

This insurance covers items such as damage to the building, accidental damage to fixed sanitary ware and heating systems. It also covers your liability to others under the terms of your lease. For example, accidental water damage to other properties from water leaking from your property.

The policy, which is with NIG, does not specify a value for the property. It covers the full reinstatement of any improvements that may have been carried out.

For information or to make a claim you must contact AJG Insurance directly on 01245 341218.

In case of emergency only outside of 9-5 office hours call the emergency helpline on 0845 0709500.

If you live at one of the addresses listed below, we are not the freeholder of your building and the buildings insurance details are different. If you do not have a current buildings insurance please contact us by emailing: at chp dot org dot uk

  • Bond Street, Chelmsford;
  • Derwent Court, Chelmsford;
  • Frobisher Gardens, Thurrock;
  • Caelum Drive, Colchester;
  • Station Court, Southend.