ESSEX housing association, CHP, is supporting the annual Noise Action Week and is raising awareness on how noise can have a negative impact on a person’s health and well-being.
As part of the week – which takes place from Monday 22 May to Friday 26 May 2017 – members from CHP’s Quality of Life (QoL) team will be offering residents, advice, information and assistance about noise nuisance.
Most of the antisocial behaviour (ASB) complaints the company’s QoL team receive concern noise. In fact, from April 2016 to March 2017 the QoL team received 126 calls from residents about their noisy neighbours.
The list of complaints the team receive are wide ranging and include alarms, dogs barking, tenants having their music and television on too loud, household appliances being used late at night, as well as people doing DIY jobs at an inappropriate hour.
In December 2016, the team worked with Chelmsford City Council’s (CCC) Public protection team and Essex Police to seize a resident’s music equipment after the tenant – and his visitors – failed to comply with a Noise Abatement Notice.
Not only did the tenant receive a £1,320 fine and have their equipment destroyed, the resident was also informed that if they purchased any replacement items they would also be removed from the premises.
“We take a zero-tolerance approach to antisocial behaviour as it can have such a devastating impact on people’s lives,” said Jon Cowie, CHP’s QoL Tenancy Services team leader.
“We investigate all noise complaints - be it from a resident or an employee - to see if the tenant has breached their tenancy. We would urge anyone with an antisocial behaviour or noise nuisance complaint to call us immediately.”
For more information about the week and how to reduce noise nuisance please visit the Noise Action Week website.