Repairs service update | News

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Please note – we can only respond to communications enquiries at this address. If you need to get in touch with us about anything else please email or call 0300 555 0500.

Repairs service update

If you contacting us to book a non-essential repair you may experience a slightly longer wait than usual for an appointment. We also may have to reschedule some already booked appointments.

All of our teams are following current Government guidance around self-isolating if they have tested positive for coronavirus or been in close contact with someone who has it. This is having an impact on the delivery of some of our services. The safety and wellbeing of our customers and teams remains our number one priority at this time.

We will still continue to carry out emergency repairs as a priority. If you need to request an emergency repair please call us on 0300 555 0500.

If you would like to book a non-essential repair you can still contact us to arrange this, but please be aware there may be a slightly longer wait than usual. You can do this by calling us on 0300 555 0500 or via your online account -

We apologise for any inconvenience, and thank you for your understanding at this time.


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