We are pleased to announce David Lansdown has been appointed to the newly created role of Director of Innovation and Insight.
David brings a wealth of knowledge and experience to the role having previously been Associate Director of Transformation for three years as well as spending a number of years as a consultant specialising in business transformation, organisational design, leadership and management.
David’s new role will see him oversee equality and diversity, corporate social responsibility, customer feedback and business intelligence as well as continuing to lead large change management programmes within the organisation.
Mary Gibbons, Chief Executive, said: “David has a strong track record of delivering transformational change here at CHP. His appointment reaffirms our commitment as an organisation to use data and insight to look at innovative ways to deliver excellent services for our customers and I look forward to working with him to further develop these.”
David said: “This is an exciting time to be working with the Executive Management team, as well as colleagues from across CHP to continue to improve our services. Understanding our customers is a vital part of our work. We have some interesting projects and partnerships which will help us gain an even greater insight into the needs of our customers and enable us to shape our services to provide the best outcomes for them.”