Publications and forms

On this page you will find links to all our publications and online forms.

You can view any of the publications in Adobe Acrobat Reader which can be downloaded for free.

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Leaflets

Leaflets alphabet list
A B C D E F G H K L M O P R S T W

A

Adaptations leaflet [pdf]
Allocating homes leaflet [pdf] 2MB
Asbestos leaflet [pdf]

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B

Improvements to your bathroom leaflet[pdf] 2MB
Benefits advice - hospital or residential stay - leaflet[pdf]

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C

Chargeable extras leaflet[pdf]
Code of conduct (contractors) leaflet [pdf] 
Code of Conduct (residents) leaflet [pdf] 
Our customer care standards[pdf]
Customer feedback leaflet [pdf] 
Cyclical decoration leaflet[pdf]

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D

Damp and condensation leaflet[pdf]
Decorating pack - 1-2 bedrooms[pdf] 2MB
Decorating pack - 3-4 bedrooms[pdf] 2MB
Documents in different formats leaflet[pdf] 1MB

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E

Electrical safety leaflet [pdf] 3MB
Energy efficiency leaflet[pdf] 1MB
Estate Management factsheet[pdf]

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F

Fire safety leaflet[pdf]

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G

Gas safety and servicing leaflet[pdf]
Gas safety in the home (pictorial) leaflet[pdf] 3MB
Gas appliances (audio)
Gas safety (English)[pdf]
Gas safety (Albanian)[pdf]
Gas safety (Arabic)[pdf]
Gas safety (Bengali)[pdf]
Gas safety (Chinese)[pdf] 2MB
Gas Safety (Czech)[pdf]
Gas safety (Gujarati)[pdf]
Gas safety (Hindi)[pdf]
Gas safety (Polish)[pdf]
Gas safety (Punjabi)[pdf]
Gas safety (Turkish)[pdf]
Gas safety (Urdu)[pdf] 2MB
Gas safety (Welsh)[pdf]

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H

Your housing options leaflet[pdf] 1MB

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K

Improvements to your kitchen leaflet[pdf] 1MB

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L

Leasehold handbook[pdf] 
Lift safety and servicing [pdf] 
Living in your community leaflet[pdf]
Loft space notice[pdf]

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M

Making sure your relative is safe - Essentials guide[pdf]
Making sure your relative is safe - Top tips[pdf]
Minor works leaflet[pdf]
Moving in leaflet[pdf] 1MB
Moving out leaflet[pdf]
Mutual exchange tips[pdf]
My home online leaflet [pdf] 1MB

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P

Parkside hub services and courses[pdf]
Pets leaflet[pdf]
Pest control leaflet[pdf] 1MB
Pictorial tenancy agreement[pdf] 2MB
 

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R

Relationship breakdown leaflet[pdf] 1MB 
Repairs and maintenance leaflet[pdf] 2MB
Resale factsheet[pdf] 
Right to Acquire pre-qualification checklist [pdf]
Right to Buy (Preserved) pre-qualification checklist [pdf]

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S

Spacesaver leaflet[pdf] 1MB
Staircasing factsheet[pdf]
Stay safe in your home (leaseholders) [pdf]

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T

Tenancy assignment leaflet[pdf]
Tenancy successions leaflet[pdf]
Trees and shrubs leaflet[pdf] 1MB
Your tenancy leaflet [pdf] 1MB

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W

Ways to pay your rent 2021-2022[pdf]
Ways to pay for leaseholders[pdf]
Water safety [pdf]
Wet rooms[pdf] 

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