Your tenancy

When you become one of our tenants, one of the first things you will need to do is read and sign your tenancy agreement. This states your rights and responsibilities and is the full legal contract between us as landlord and you as resident. We have five types of tenancy:

  • Assured shorthold;
  • Assured;
  • Starter;
  • Protected assured;
  • Fixed term.

For more information about each of these tenancies download the Your tenancy leaflet[pdf] 1MB.

If we manage your home on behalf of another landlord (for example, Legal and General Affordable Homes) different terms and conditions may apply. Please contact us to find out more.

Ending your tenancy

You must give us at least four weeks written notice if you intend to move out. You will be asked to complete a tenancy termination form which you can access by registering or logging in to your online account. For details of your responsibilities, please read the Moving out leaflet[pdf].

Death of a tenant

We understand it is a difficult time if you are ending a tenancy due to the death of a relative or friend. We ask you to do all you can to leave the property in good condition and we will aim to reduce the four week notice period to avoid the full rent charges. Please contact us to make these arrangements or see the your tenancy leaflet [pdf] 1MB for more information.


Relationship breakdowns

We are aware that a breakdown of a marriage or other close personal relationship can lead to a number of housing problems. If you are unable to reach a mutual agreement regarding your tenancy, you may need to seek legal advice. For further information please refer to our relationship breakdown leaflet [pdf] 1MB.

If you have a joint tenancy and both tenants agree who will take over the tenancy it can be changed to a sole tenancy. Both tenants must sign a special legal document called a deed of assignment. You can apply to remove a person from your tenancy by registering or logging in to your online account.

To pass – or assign – a tenancy to another person, they must:

  • Be the tenant’s husband, wife or civil partner;
  • Have our permission;
  • Have no rent arrears.

It is important to take the name of the person who permanently leaves the property off the tenancy. If it stays on the tenancy they will still have access to the property and the same rights and responsibilities as the tenant. This includes being responsible for paying rent and being able to end the tenancy by giving notice. If one tenant on a joint tenancy gives notice, the tenancy ends for all those who live at the property.

To add a person to your tenancy (i.e. change your sole tenancy to a joint tenancy) register or log in to your online account.

For more information please read to our tenancy assignment leaflet [pdf].