Privacy Policy
We’re committed to protecting your privacy. You can read our Privacy Notice which explains how we use information about you and how we protect your personal data, which is the information we hold about you.
Our Privacy Notice explains:
- what information we collect;
- why we collect it and how long we keep it;
- what we do with that information;
- your rights;
- our promise to you;
- why we record telephone calls;
- who we share your information with;
- who you can contact for more advice.
Equity, Diversity, and Inclusion (EDI) and Reasonable Adjustment (RA) data collection
We collect data at various points when you live in a home we provide. We’ll only collect data when it’s relevant, appropriate, and adds value to our service.
We also ask for diversity data because it helps us get to know customers better and offer fair, equal, and accessible services.
The following information explains:
- what data we collect, how we collect it, why, and what we do with it;
- where EDI and RA data is stored;
- who has access;
- who we might share it with;
- how long it’s kept for;
- how we protect your EDI data;
- your rights.