b'CHP financial statements 2020/2021Notes to the financial statements 3b Particulars of turnover and operating expenditure from social housing lettings3b Particulars of turnover and operating expenditure from social housing lettings2020/2021 2019/2020 2020/2021 2019/2020Group General needsSupported Low cost homeTotal Total Company General needsSupported Low cost homeTotal Totalhousing housing andownership housing housing andownershiphousing forhousing for older people older people000 000 000 000 000 000 000 000 000 000Income IncomeRent receivable net of identifiable49,8811022,89652,87950,972 Rent receivable net of identifiable49,8811022,89652,87950,972service charges service chargesService charge income 3,023154073,4453,490 Service charge income 3,023154073,4453,490Amortised government grants 55 - 15634 Amortised government grants 55 - 15634Turnover from social housing lettings 52,959 117 3,30456,38054,496 Turnover from social housing lettings 52,959 117 3,30456,38054,496Operating expenditure Operating expenditureManagement 14,12333 88815,04415,253 Management 14,12333 88815,04415,253Services 3,227 8 2033,4383,069 Services 3,227 8 2033,4383,069Routine maintenance 7,382 174647,8638,202 Routine maintenance 7,382 174647,8638,202Planned maintenance 3,070 7 - 3,0774,498 Planned maintenance 3,070 7 - 3,0774,498Major repairs expenditure 1,332 3 -1,3351,031 Major repairs expenditure 1,332 3 -1,3351,031Bad debts 94- -94218 Bad debts 94- -94218Depreciation of social housing9,006184009,4248,968 Depreciation of social housing9,006184009,4248,968properties propertiesAmortisation of intangible assets 300300277 Amortisation of intangible assets 300300277Operating expenditure on social 38,534 861,955 40,57541,516 Operating expenditure on social 38,534 861,955 40,57541,516housing lettings housing lettingsOperating surplus on social 14,425 311,34915,80512,980 Operating surplus on social 14,425 311,34915,80512,980housing lettings housing lettingsLosses from voids (557) (448) Losses from voids (557) (448)54 55'