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    Sustainable Finance Framework

    We’re committed to sustainability and anticipate that it will play a key strategic role in our future. We've established a Sustainable Finance Framework to demonstrate the next stage of our commitment as we adopt sustainability into our finances.

    Read our Sustainable Finance Framework

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    Latest Annual Report

    Read about our achievements in the 2022-2023 Annual Report. It sets out how we’ve performed with maintaining and managing homes along with our work to build new homes and create sustainable communities.

    Read our Annual Report 2022-2023

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    Our ESG report

    We’ve produced our third Environmental, Social and Governance (ESG) report to inform stakeholders about the work we’re doing and impact we’re making in these areas.

    Read our ESG Report 2022-2023

  • Latest Financial Statements

    Read about our financial performance in our latest Financial Statements. It sets out how we've supported the objectives in our Corporate Strategy through the growth of communities and improving services.

    Read our Financial Statements 2022-2023


About CHP | Our purpose

We’re a charitable housing association based in Chelmsford, Essex. We exist to meet local housing need. We own and manage over 11,500 homes and provide services for over 27,000 customers in the eastern region of England.

We have over 300 employees, including teams of specialists and skilled tradespeople, all of whom are committed to providing our customers with a great service and a safe, high-quality home.

We care about the people who live in our homes and their communities. We want to help transform lives, so we go beyond being a housing provider and have services and support available to those who need it.

Learn more about what we do Who we are




We work with local and national organisations to provide homes, deliver services and help us operate efficiently as an organisation.

Who we work with




We have ambitious plans to help meet the high demand for social housing and deliver more great services to our customers.

Financial highlights

Contractors and suppliers


Contractors and suppliers

We work with a range of contractors and suppliers. Register your interest in working with us and find out our requirements.

How to work with us

Our mission, vision and values | Transforming lives


We’re focused on the issues that matter most to the community we serve and we take a bold approach to solving hard-to-fix issues.


We’re open to difference, to challenge, and to new ideas. We encourage diversity, curiosity and inclusive communication.


We’re passionate about what we do and continually strive to listen, learn and improve together.


We’re aware of the impact we have on our environment, our customers and wider community and we’re determined to do the right thing. We’ll balance the sustainability of the organisation with the needs of the community and broader society.


What our customers say

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    Jobs, skills and training

    Community support

    We offer several different courses available to meet all needs, from learning life skills through to earning recognised qualifications. These can help you back into work as well as improve skills in areas like Maths, English and using computers. Register for one of our courses or contact the team for advice.

    Find out what we offer  See what's on

    I moved into one of your homes, you gave me all of the details and keys straight away. Everyone is very friendly and helpful, they made me feel very comfortable. Any issues I had I was able to reach them and my issues were solved.

    CHP customer

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    I have been a customer with CHP since 2003. Their customer and repairs service has always been excellent and they keep tenants informed and up to date. They have kept pace with technology, now offering repairs booking and other services on their website.

    CHP customer

Keeping you up to date

Corporate news

We receive ‘Stable 'A-'’ credit rating

S&P Global Ratings has revised CHP’s credit rating up to a ‘Stable 'A-'’ in our annual review....

Our Dementia Friendly accreditation

We’ve been accredited as “working towards being dementia friendly” from the Alzheimer’s Society. We’re the first housing association in Essex to have achieved this accred...

Tackling the Chairs’ Challenge for equality, diversity and inclusion

Our Chair of the Board, Nicola Sawford, has signed up to the National Housing Federation (NHF) Chairs’ Challenge. This is a crucial public commitment for embedding and driving equality, diversit...