Customer Review Panel

alt= Are you keen to go one step further and scrutinise our services?

The Customer Review Panel is the most in-depth way to get involved. The aim of this new panel is to act as the link between the governing body and customers, providing a 'collective voice' for customers and service users.

As a member of this group, you will meet at least four times a year. You will receive training to understand reports and documents and contribute fully to online or face-to-face meetings.

You will work with our employees and Board to check our performance, ensure value for money and scrutinise customer feedback. Along with the rest of the panel, you will make recommendations to our Board and Leadership Team about how we can improve key services.

There are many benefits of getting involved in our Customer Review Panel. You can:

  • Influence services;
  • Make a real difference for your community;
  • Meet new people;
  • Develop work-related skills;
  • Improve your digital skills;
  • Gain volunteering experience.

If you would like to apply to join the panel please complete our Customer Review Panel application form or see our Customer Review Panel - Q&A [pdf] for more information. Closing date for applications: 23 August 2021 at 9am.

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