Customer news

Applications Open for Our Community Fund Grants

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We’re pleased to announce the launch of our Community Fund Grant programme, giving customers and local community groups the opportunity to apply for funding of up to £1,000 to support projects that make a positive difference in their neighbourhoods.

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Changes to phone payments

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Our Customer Resolution Centre advisors will no longer be taking payments over the phone. You can still make payments 24 hours a day using the automated payment line on 0300 555 0500.  

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What the Renters’ Rights Act means for you

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The government has introduced new legislation aimed at improving stability and fair treatment for tenants, while also increasing landlord accountability. Here’s a quick guide on what it means for you.  

 

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