It’s quick and easy to make payments using your secure CHP online account. Simply sign in and follow the ‘Make a payment’ instructions. If you don’t have an account yet, you can sign up now. All you need is your customer reference number. Once signed up, you’ll be able to access a much wider range of services, report and track repairs, and manage your personal details. All at a time that suits you.
To set up a standing order, you need to contact your bank or building society and give them our bank details. You can find these simply by signing in to your online account and following the ‘Ways to pay’ instructions.
24 hour automated phone
To pay by phone you’ll need the long 14-digit number from your green Allpay rent card. Then call 0330 041 6497. If you need help to input your payment details using your phone, call Allpay on 0844 557 8323 (open 08:30 to 17:30 Monday - Friday).
Post Office and PayPoint
You can pay your rent at any Post Office or PayPoint outlet using your green Allpay rent card. Find your nearest PayPoint outlet. Please keep your receipt as proof of payment.