Pay online
Pay online
It’s quick and easy to make payments using your secure CHP online account. Simply sign in and follow the ‘Make a payment’ instructions. If you don’t have an account yet, you can register now. All you need is your customer reference number. Once registered, you’ll be able to access a much wider range of services, report and track repairs, and manage your personal details. All at a time that suits you.
Standing order
Standing order
To set up a standing order, you need to contact your bank or building society and give them our bank details. You can find these simply by signing in to your online account and following the ‘Ways to pay’ instructions.
24 hour automated phone
24-hour automated phone
Debit/credit card payments can be made over the phone. Calls can be made 24 hours a day using the automated line on 0300 555 0500. If you’re calling between 8am and 5pm, press three when prompted. For out of hours, press two.
Please have your debit/credit card and your customer reference number to hand when making payments. You can find your customer reference number in your online account, your rent statements, or on any letter related to rent or service charges that we’ve sent you.
Post Office and PayPoint
Post Office and PayPoint
You can pay your rent at any Post Office or PayPoint outlet using your rent card. Find your nearest PayPoint outlet. Please keep your receipt as proof of payment.
