Our mission, vision and values

Our mission is transforming lives by creating great homes for everyone.

Our vision and values

To be an organisation that cares about our customers and communities and is determined to make a difference. We’ll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Bold

We’re focused on the issues that matter most to the community we serve and we take a bold approach to solving hard-to-fix issues.

Open-minded

We’re open to difference, to challenge, and to new ideas. We encourage diversity, curiosity and inclusive communication.

Caring

We’re passionate about what we do and continually strive to listen, learn and improve together.

Determined

We’re aware of the impact we have on our environment, our customers and wider community and we’re determined to do the right thing. We’ll balance the sustainability of the organisation with the needs of the community and broader society.

Read our Corporate Strategy 2019-2022 [pdf] 4MB to find out how we’re focusing our resources on our mission and what we want to achieve.