Our vision, mission and values

Our vision is transforming lives and our mission is to create great homes for everyone who needs them.

Our values

To be an organisation that cares about our customers and communities and is determined to make a difference. We’ll be bold and open-minded in our pursuit of solutions to help people transform their lives.


We’re focused on the issues that matter most to the community we serve and we take a bold approach to solving hard-to-fix issues.


We’re open to difference, to challenge, and to new ideas. We encourage diversity, curiosity and inclusive communication.


We’re passionate about what we do and continually strive to listen, learn and improve together.


We’re aware of the impact we have on our environment, our customers and wider community and we’re determined to do the right thing. We’ll balance the sustainability of the organisation with the needs of the community and broader society.

Read our Corporate Strategy to find out how we’re focusing our resources on our mission and what we want to achieve.