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    Latest Annual report

    Read about our achievements in the 2020/21 annual report. It sets out how we’ve performed with maintaining and managing homes along with our work to build new homes and create sustainable communities.

    Read our 2020/2021 annual report

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    Our ESG report

    We’ve produced our first Environmental, Social and Governance (ESG) report to inform stakeholders about the work we’re doing and impact we’re making in these areas.

    Read our 2020/2021 ESG report

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About CHP

Our purpose

We’re a charitable housing association based in Chelmsford, Essex. We exist to meet local housing need. We own and manage over 10,700 homes and provide services for over 27,000 customers in the eastern region of England.

We have over 300 employees, including teams of specialists and skilled tradespeople, all of whom are committed to providing our customers with a great service and a safe, high-quality home.

We care about the people who live in our homes and their communities. We want to help transform lives, so we go beyond being a housing provider and have services and support available to those who need it.

Learn more about what we do Who we are

Partnerships

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Partnerships

We work with local and national organisations to provide homes, deliver services and help us operate efficiently as an organisation.

Who we work with

Investors

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Investors

We have ambitious plans to help meet the high demand for social housing and deliver more great services to our customers.

Financial highlights

Contractors and suppliers

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Contractors and suppliers

We work with a range of contractors and suppliers. Register your interest in working with us and find out our requirements.

How to work with us

Our mission, vision and values

Transforming lives

Bold

We’re focused on the issues that matter most to the community we serve and we take a bold approach to solving hard-to-fix issues.

Open-minded

We’re open to difference, to challenge, and to new ideas. We encourage diversity, curiosity and inclusive communication.

Caring

We’re passionate about what we do and continually strive to listen, learn and improve together.

Determined

We’re aware of the impact we have on our environment, our customers and wider community and we’re determined to do the right thing. We’ll balance the sustainability of the organisation with the needs of the community and broader society.

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What our customers say

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    Jobs, skills and training

    Community support

    We offer several different courses available to meet all needs, from learning life skills through to earning recognised qualifications. These can help you back into work as well as improve skills in areas like Maths, English and using computers. Register for one of our courses or contact the team for advice.

    Find out what we offer  See what's on

    I moved into one of your homes, you gave me all of the details and keys straight away. Everyone is very friendly and helpful, they made me feel very comfortable. Any issues I had I was able to reach them and my issues were solved.

    CHP customer

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    I have been a customer with CHP since 2003. Their customer and repairs service has always been excellent and they keep tenants informed and up to date. They have kept pace with technology, now offering repairs booking and other services on their website.

    CHP customer

Keeping you up to date

Corporate news

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Mary Gibbons is new Chair of BuildEast

Our Chief Executive, Mary Gibbons, is the new Chair of BuildEast, an alliance of the 17 largest developing housing associations across the East of England....

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New sustainable homes in Elmstead Market, Tendring

We have recently delivered 12 new affordable properties at the Charity Fields development, located in the village of Elmstead Market, Tendring....

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Our electric vehicles hit the road

We have introduced five new electric vehicles into our fleet as part of our commitment to reducing our impact on the environment....