Customer news

We want to make managing your rent and service charges as simple and stress-free as possible.

We’re introducing a new way to help customers report damp, mould, or condensation in their homes.

Hoarding is a condition where a person finds it very difficult to throw things away, causing a build up of so many things in their home that it starts to impact their daily life. Here's how we helped one customer who was struggling with the disorder.

This Fraud Awareness Week, find out how we recently uncovered a case of tenancy fraud and reclaimed a home for someone in need.