News

Lily, 95, lived at Andrews Place for 27 years with her dogs and husband until he passed away 10 years ago. Now she lives alone with her little rescue dog, Dottie. Although hesitant about the regeneration plans, she appreciated being updated through customer events and coffee mornings.   

When it came to her new home, it was important for Lily and Dottie that she had a low-maintenance garden and no stairs. In addition to a paved garden and a wet room, which Lily considers a bonus, modifications were made to the new home to make it even more suitable. Lily now has support handles, a doorbell for her hearing impairment, grab rails, fencing, and a toilet mat for Dottie. Importantly, her great friend June from Andrews Place lives nearby. 

Lily was also concerned about the move itself, particularly with packing, putting up pictures, and changing her postal address. But Lily told us that everyone was incredibly helpful, including the team at CHP, her son, and Chelmsford Removals, and that “nothing was too much trouble” when it came to making sure the move went smoothly.   

Lily commented: “I had excellent support from the young ladies who helped me and put things together in the bungalow. Everyone was especially nice and I’m so grateful.” 

Lily highlighted that Hannah from CHP made sure she was comfortable and that everything was just how she wanted it in her new house. 

“I feel quite at home here, but I know I can still come to Hannah with any little problem. I think my new home is absolutely lovely, and everyone who comes here thinks so too. It was nicely decorated, just how I wanted it. I don’t miss Andrews Place at all anymore. All’s well that ends well,” said Lily.