Customer news

In response to the recent increase in coronavirus cases, we are doing everything we can to keep our customers and team safe.

As 2021 draws to a close, we asked our Executive Management Team to look back at their CHP and personal highlights from the last year. Here’s what they told us.

We are thrilled to have achieved accreditation to CCA Global Standard© for the 15^th year in a row. This is a globally recognised framework that assesses the reliability and effectiveness of our company’s customer service operation.

Our Chief Executive, Mary Gibbons, is the new Chair of BuildEast, an alliance of the 17 largest developing housing associations across the East of England.