alt=""
Transforming lives

Providing homes, supporting communities

We’re committed to providing warm, safe and affordable homes. We offer a wide range of support and housing services to help you and your community thrive.

Tenants Leaseholders Shared owners

tenants

alt=""
How we're performing

Tenant Satisfaction Measures

The Regulator of Social Housing introduced Tenant Satisfaction Measures (TSMs) to see how well landlords are providing quality homes and services. Explore our results and find out how they’re driving our improvements and priorities.

Our results

Support we offer | From help with moving in and claiming benefits, to anti-social behaviour and domestic abuse, see how we support you.

  1. image-Thermostat_doodle_CHP_CMYK.png
    Save money on your energy bills

    Sign in to your online account to read our guide to saving energy around the home
  2. alt=
    Benefit advice

    Our friendly experts can help you maximise your income and claim all the benefits you’re entitled to
  3. alt=
    Complaints and compliments

    Give us your feedback, both positive and negative
Community Support
Jobs advice and training

Employment skills

We offer support if you’re trying to find a job. We work with other organisations to offer online training and courses ranging from interview techniques and writing a CV to recognised maths and English qualifications. These can help you get back into work and improve skills.

I wanted to return to work but with a big gap on my CV I wasn’t getting replies to job applications. I wanted to find a course to get a qualification and find work around school hours and holidays as I have children. I’ve now completed two courses and I’m due to start a level two course in special education needs. My goal is to become a teaching assistant.

Emma– CHP customer

Employment skillsWhat's on

Keeping you up to date

Customer news

New year, new skills (1).png
New year, new skills: Free activities and events for 2026

Do you fancy taking up a new hobby or learning something new this year? Here’s a list of fun clubs, events, and useful training you can get involved in, all for free! ...

alt=””
Warm Welcome Spaces in Essex

There are lots of places around Essex known as ‘Warm Welcome Spaces’ which you can visit to enjoy a free hot drink and a chat in a heated room.  ...

alt=
CHP and Estuary to merge

We’re excited to announce that CHP and Estuary Housing Association’s Boards have approved plans to merge....

View all news
Follow us on Twitter Follow us on Facebook